Discretion Built In
Translation confidentiality is not an afterthought at Locstars — it is a condition of every project we accept. Contracts, financial statements, medical records, patent drafts, unreleased products: much of what clients send us is sensitive by nature, and we treat it that way from upload to delivery.
You should not have to negotiate for discretion. Every file that reaches us is covered by the same baseline protections, whether it is a one-page letter or a multi-year archive:
✓Access limited strictly to the project manager and the translators assigned to your work
✓Non-disclosure agreements: we sign yours on request
✓Confidentiality obligations extended to every translator in our network
✓No use of your content for anything other than delivering your project
We use secure methods to receive, store, and transfer your documents throughout the engagement. Files stay within controlled channels during translation, editing, and proofreading, and we retain or delete materials after delivery according to your instructions and applicable law.
If your organization has its own security requirements — approved transfer platforms, retention rules, restricted personnel — tell us at the quoting stage and we build them into the workflow.
Legal teams preparing filings, healthcare providers handling patient records, finance departments closing deals, and product teams guarding launches choose us precisely because discretion is engineered into our process rather than promised after the fact.
Will Locstars sign an NDA before I share files?
Yes. We sign non-disclosure agreements on request, and we are happy to work under your standard NDA.
Who can see my documents?
Only the project manager and the specific translators assigned to your project. Access is granted on a need-to-work basis, and everyone involved is bound by confidentiality obligations.
How are my files transferred and stored?
Through secure channels for receipt, storage, and delivery, with access restricted to your project team from start to finish.
Can you delete my files after delivery?
Yes. We retain or delete project materials according to your instructions and applicable legal requirements — just tell us your preference when you place the order.
Request a confidential quote—NDAs signed on request and access limited to your project team.
Related: Quality Assurance · Quality Standards and Working Process